Refund policy

At Imagine Occasions, we want every experience with us to be smooth and magical. Please review our policy before completing your booking or purchase:

1. No Returns or Refunds

All sales are final. We do not accept returns or issue refunds under any circumstances.

2. Reschedule Option

If you cannot attend your scheduled booking, you may reschedule your service for a future available date.

Rescheduling requests must be submitted at least [X days/hours] before your original booking.

Reschedules are subject to performer/product availability.

3. Cancellations & No-Shows

Cancellations without rescheduling will result in a forfeiture of the payment.

If you do not show up to your scheduled booking, your payment will not be refunded or rescheduled.

4. Store Credit (Optional Add-On)

In special cases, at our discretion, we may provide store credit for future bookings or products instead of a reschedule.

5. Force Majeure

If an event must be canceled due to circumstances beyond our control (weather, illness, emergencies, etc.), we will work with you to find the best rescheduling option.

✨ Agreement
By completing your purchase with Imagine Occasions, you acknowledge and agree to this No Return, Reschedule-Only Policy.